Getting Help
We want you to get the most out of Clorvia. Here’s how to find answers and reach us.
Help yourself first
- Search these docs (top of the page) for any topic.
- Start with Getting Started if you’re new.
- Check the FAQ for common questions.
Contact support
If you’re stuck or something isn’t working as expected, contact our team:
- Email: support@clorvia.com
- In-app: use the help option in your account menu
Tips for a fast resolution: tell us which company you were in, the screen you were on, what you expected to happen, and what actually happened. A screenshot of any error message helps a lot.
Tax & accounting questions
These docs explain how to use Clorvia. For advice specific to your business — whether e-invoicing applies to you, which HSN code to use, or how to treat a particular transaction — please consult your accountant or tax advisor.
→ See common questions in the FAQ.