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Support & FAQGetting Help

Getting Help

We want you to get the most out of Clorvia. Here’s how to find answers and reach us.

Help yourself first

  • Search these docs (top of the page) for any topic.
  • Start with Getting Started if you’re new.
  • Check the FAQ for common questions.

Contact support

If you’re stuck or something isn’t working as expected, contact our team:

Tips for a fast resolution: tell us which company you were in, the screen you were on, what you expected to happen, and what actually happened. A screenshot of any error message helps a lot.

Tax & accounting questions

These docs explain how to use Clorvia. For advice specific to your business — whether e-invoicing applies to you, which HSN code to use, or how to treat a particular transaction — please consult your accountant or tax advisor.

→ See common questions in the FAQ.